Frequently Asked Questions

- Geotic training material can be found within the software itself with the HELP button or "?"

- Our Youtube channel is also available with a multitude of videos. Link: Youtube Geotic Channel

- We provide customized training on and off site upon request. Contact info@geotic.ca or call 1 877 824 3340

Yes, you may install our solutions on as many stations as you like. The software is activated via an electronic crypto key so a node locked license may be transfered from one station to another.

Updates are included in your subscription along with complementary technical support.

The utilization of our software is offered on a subscription basis:

  • For the period you select you pay a subscription fee which includes updates and technical support.
  • Non-payment of the subscription fee will lead to the license stop functioning.
  • The software requires the use of an electronic key.


The license gives exclusive rights to The Client to utilize the software solely for the needs of a specific division. The client may not transfer the rights to use the software to any other person without the written consent of Géotic inc.

GeoticLog should be chosen for the following reasons:

- Intuitive to use

- Flexible and highly customizable

- Allows you to log channels, grab samples, drill holes, data points..

- Can handle multiple coordinate systems (including local grids)

- Reliable

·        Implementing GeoticLog

GeoticLog is designed to operate in a standalone environment (Single user operating on a single machine) or in a scalable environment (multiple users operating on the cloud or on an existing corporate network). 

GeoticLog can utilize a Master – Satellite syncing system, meaning your Master Database can be hosted in one location where users can connect directly to the Master Database to perform their tasks, or they can copy the needed data to a satellite Database which allows for users to work locally or offline.  The Master – Satellite system allows for multiple Satellite databases, allowing GeoticLog to scale up to fit your operational needs. 

GeoticLog currently supports and recommends implementing databases in SQL, although GeoticLog currently supports both SQL and Microsoft Access database types.  For more information on which database is best for your operation, please feel free to reach out to info@geotic.ca for a more detailed evaluation of your needs.

·        Where can GeoticLog’s Master Database be hosted?

GeoticLog is designed to be hosted in a multitude of ways, depending on your infrastructure, or lack of infrastructure.

It should be noted that a GeoticLog Database CANNOT be hosted in file share systems like SharePoint, OneDrive, or Dropbox.  However, GeoticLog can link and read your associated files (documents, photos, backups, etc) that maybe hosted on these file sharing systems.

Figure 1 – This image shows an implementation of GeoticLog on a traditional IT infrastructure, where users can connect directly to a Master Database via direct connection, VPN, or other connection methods. In this example Site 1 users connect to a Satellite DB on their local IT infrastructure, which syncs the data back to the Corporate Master Database.   

Figure 2 – This diagram shows an implementation of GeoticLog on a cloud server like AWS, Azure, Google Cloud, etc.  Users can connect directly to the cloud database via the internet.  All work can be done directly on the cloud, or data can be copied locally to a Satellite Database.

For more information on hosting a database on the cloud, please contact Geotic at sales@geotic.ca    

·        Licensing and Downloading the Software

Subscribe to GeoticLog:

To subscribe to the software, contact sales@geotic.ca or visit our website to create an account which will give you access to our client portal, from this portal you can purchase your subscription to the software directly using a credit card.

Once your subscription is active, you will be sent an e-mail to the e-mail addresses registered to the account.  This email will contain your Company Identification as well as your licence activation code.  This licence information will be needed to “Activate your software”.

Downloading the Software:

All Geotic software is downloadable via the “My Licences” tab in the “Client Area”

Additional free software that maybe required is listed below:

SQL Express 2019 (Free Download) – Click Here

·         For help on setting up SQL Express, please click Here


 

 

·        Installing your software

System Requirements (updated January 2023):

  • CPU Speed: 1.5 GHz, single-core minimum ~ Recommended: Intel 2.0 GHz dual-core, 64 bits, or better
  • RAM : 2 GB minimum  ~ Recommended: 4 GB or more
  • OSMicrosoft Windows 10 or more recent
  • DisplayDimensions of 1024x768 or more

·        Activation of your software

When the software is run for the first time, you will be prompted to enter you licence information.  Your licence information would have been sent to the email address registered with Geotic.  If you did not receive an email, please check your junk folder, or contact sales@geotic.ca.